Privacy policy
At Prime Print Shop, we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights regarding your information.
# What We Collect
We may collect personal information including:
- Full name
- Email address
- Phone number
- Billing and delivery address
- Order details
- Uploaded designs or artwork
- Account information
- Device and browser information
Payments are securely processed through trusted third-party payment providers. We do not store full card numbers or sensitive payment credentials on our servers.
Why We Use Your Data
We use your information to:
- Process and fulfil orders
- Deliver products and updates
- Provide customer support
- Communicate about purchases
- Improve website functionality and user experience
- Prevent fraud and abuse
- Comply with legal obligations
Where required, we only process your data based on your consent or legitimate business interests.
Marketing & Emails
If you subscribe to our newsletter or marketing updates, we may send:
- Product updates
- Promotions
- Discounts
- Service announcements
You can unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
We do not sell your personal information to third parties.
Cookies & Analytics
Our website uses cookies and similar technologies to:
- Keep the website functioning properly
- Remember user preferences
- Analyse website traffic and performance
- Improve shopping experience
You can manage or disable cookies through your browser settings, although some parts of the website may not function correctly without them.
Data Protection & Security
We take reasonable technical and organisational measures to protect your information from:
- Unauthorised access
- Loss
- Misuse
- Disclosure
- Alteration
While we work to secure all systems, no online platform can guarantee absolute security.
Your Rights
Under UK GDPR and applicable privacy laws, you may have the right to:
- Request access to your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent
- Object to certain processing activities
To make a privacy-related request, please contact us through our Contact page.
Third-Party Services
We may use trusted third-party services for:
- Payment processing
- Analytics
- Email delivery
- Shipping and logistics
- Customer support tools
These providers only receive information necessary to perform their services.
Policy Updates
We may update this Privacy Policy from time to time to reflect legal, operational, or service changes.
The latest version will always be published on this page.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us through our Contact page or customer support channels.
Live chat support may also be available for faster assistance when our team is online.