Contact Us
Questions, bulk orders, or feedback? For the fastest answer while you're on the site, — when we're online you'll often get an instant reply. Use the details below, or send us a message.
Reach us directly
Live chat is best for a quick back-and-forth. Email and WhatsApp are perfect when you want everything in writing.
Location
8 Florence Elson Close · London, E12 5NY · United Kingdom
Business hours
Mon–Fri: 24 hours
Sat & Sun: Special Service
Order issues?
Include your order number (#PPS-YYYYMMDD-XXXX) in your message or email subject for a faster response.
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Frequently asked questions
The same topics and answers as our FAQ page.
Do you offer same‑day printing?
We offer same‑day fulfilment when it appears as an option at checkout for your basket. It depends on the product, artwork approval time and studio capacity — we don't promise unrealistic turnarounds.
Do you ship nationwide, including London, Manchester and Birmingham?
Yes. We're a UK‑focused print on demand service and dispatch nationwide. Production time applies before the courier journey — tracked shipping is emailed when your order leaves us.
Which products do you print?
We specialise in custom garments (t‑shirts, hoodies and similar basics) plus custom mugs and tote bags. Browse by category — if you can't find something, drop us a line via Contact.
Is this genuine print on demand?
Yes. Each order prints after checkout — there's no stash of outdated pre‑printed artwork with your logo on it. That keeps sizing fresh and avoids dead stock.
What if I searched for "t‑shirt printing near me"?
If you're in the UK you're covered: design online, approve the mockup, and we manufacture and dispatch to your address. City pages outline how we serve London, Manchester and the Midlands.
What file format should I upload?
PNG at 300 DPI with a transparent background is ideal for apparel. JPG is acceptable; vector artwork can work for some mugs — we'll flag layouts that won't print cleanly.
Is there a minimum order quantity?
No mandatory minimum — singles are fine for testing designs or gifting. Larger runs qualify for clearer unit economics; contact us for events or staff uniform programmes.
How do mugs and tote bags compare to tees on turnaround?
They follow the same on‑demand flow. Estimates vary slightly by SKU and backlog; checkout shows the timetable that applies once artwork is locked.